Shipping Policy
A legal disclaimer
U.S. Delivery Methods & Charges
We process orders as they are received Monday through Friday. Once your credit card authorization is verified and your order is shipped, your charge will be processed. We will send you a confirmation email to let you know your order has shipped.
Please note, the threshold to receive free standard shipping must be met after all discounts and promotions are applied and before tax.
Shipping MethodDelivery Charge
Standard
5-7 Business Days
2nd Day Air
Next Business Day Delivery
Standard Ground Delivery
Standard Shipping: Delivery to Hawaii, Alaska. Puerto Rico, Guam, and Virgin Islands is 6-11 business days. APO/FPO and other U.S. territories allow up to 10-20 business days.
2nd Day Air:
Order by 11:00 am Eastern Standard Time (Monday-Friday excluding holidays) for delivery the second business day. Requires a daytime phone number. Not available for shipments to US territories, PO Boxes, APOs, or FPOs.
Next Business Day Delivery
Place in-stock order by 11:00 AM Eastern Standard Time (Monday – Friday excluding holidays) for delivery the next business day. Requires a daytime phone number. Not available for shipments to US territories, P.O. Boxes, APOs or FPOs.
Special Note for Deliveries in Colorado:
Effective July 1, 2022, Colorado will impose a retail delivery fee of $0.27 per sale on all deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax. We will collect the retail delivery fee on your purchases, if applicable, and it may be reflected as a “retail delivery fee” on your receipt or invoice.
Shipping to Multiple Addresses
At this time, we cannot ship part of your order to one address and part to another address. For delivery to multiple destinations, please place separate orders.
Shipping Policy - the basics
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
What to include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.